Return and Cancellation Policy
1. Overview
Select Marketing Systems, LLC is committed to providing quality service to our clients. This Return and Cancellation Policy outlines the terms and conditions for refunds and cancellations for our SaaS product, Client Streamline.
2. Refund Policy
We offer a 30-day money-back guarantee from the date of purchase for the subscription price only. Refunds will not be provided for any used services, including but not limited to:
- Phone minutes and fees
- A2P registration and recurring A2P fees
- Emails
- SMS
- AI costs
- One-on-one consulting or support services
- Marketing services and costs
Other additional charges that may apply are also non-refundable.
3. Cancellation Policy
After the initial 30 days, refunds will no longer be available. If you wish to cancel your subscription after the first 30 days, you must notify us at least 10 days prior to your subscription renewal date.
4. Cancellation Procedure
To cancel your subscription or request a refund within the first 30 days, please contact us at: colton@selectmarketingsystems.com
In your request, include the following details:
– Your full name
– Email address associated with your account
– Reason for cancellation or refund request
5. Post-Cancellation Access
Upon cancellation, your account will remain active until the end of the current subscription period. No prorated refunds will be given for the remaining days of the subscription.
6. Changes to the Policy
Select Marketing Systems, LLC reserves the right to modify this Return and Cancellation Policy at any time. Any changes will be communicated through our website and/or email notifications.
7. Contact Information
For any questions or concerns regarding this policy, please contact:
Colton Mortensen
Email: colton@selectmarketingsystems.com
Select Marketing Systems, LLC
